System Maintenance

We are aware that you may be experiencing the error “Cannot connect to server” we are working just as hard to address and resolve it.    There is no need to raise a ticket to report as it will only cause delays in the workload. Once resolved we will have it updated here too.    We'll Appreciate your patience on this.    Your ...

Delayed Response

Dear Customers,  Please be aware that all system related issues have now been fixed. It is advised that you raise a ticket for your new login credentials if you have not done so already or are having issues logging into your account. Please also be sure to clear cache and data on your device. In addition to this, with the current high volume of ...

BoomMedia's Acquisition of LT Television

Dear Customer, BoomMedia officially acquired LT Television, a Television Provider, together with all of its assets and liabilities. After a lot of whispers and speculations roaming around for months, it is still entirely surprising that the acquisition took place. BoomMedia, therefore, takes ownership and control of the management and the whole ...

Unable to Access Movies or Series on Demand?

Dear Customers,  We are aware of the current unavailability of our and Movies and Series on Demand  Section, The reason for this is due to a server upgrade which required migrating both our Movies & Series on Demand content, Sadly, this is taking longer than anticipated and originally quoted. Once the migration is completed, we will send ...

Delay in your ticket being answered?

Dear Customers,

You may receive a slower response than normal between the dates of 18/01/2019 - 21/01/2019 due to localised events and planned internet outages in one of our offices overseas. Please accept our apologies in advance if your ticket is not responded to within our normal service level agreement.

Regards

LT Television Team

Sports not working?

Hello,

We are aware of the outage with our sports channels, this is due to a server outage, Our team are working on getting the server fixed asap. Please do not submit a ticket regarding this.

Thank you for your patients.

Regards

LT Television Team

System Outage

Hello,

Please do not submit tickets regarding the outage, our team are working on getting it back up and running. We appreciate your patients.

 

Regards

LT Television Team

Scheduled Maintenance

At 13:20PM on 19th September 2018, our supplier will be doing some maintenance to one of his servers which will affect our sports streams, the maintenance will take approximately 20-30 minutes. Please refrain from submitting any tickets during this period.

Thanks 

LT Television Team

Please do not submit tickets

We are aware of the connection issues, this is caused due to a latest update and our team are working on getting this fixed. Please remain patient and we apologise for any inconveniences caused.

SERVICE STATUS

Xtream Codes are experiencing issues with their system and their team are working on it, however, it does mean that a fair few of our servers are down, please inform your customers, there is no need to raise a ticket as we are aware of the situation.